A. Becoming A Member.

1.Do you charge a fee for becoming a member?
2.Do I have to be a business to purchase products from you?
3.What do I gain by becoming a member?
4.How do i start selling after becoming a member?
5.Can i become a member if I am not from US?
6.Do you only supply merchandise, or do you also provide a website to each member when they sign up?
7.What is the difference between wholesalers and dropshippers?

B. Products / Ordering

1.What products are available at Dropshipper Network?
2.Are all products brand new?
3.Will you be offering other products in the future?
4.Will I have access to my order history and customer data?
5.Can I check to see if a product is in stock before I advertise it for sale?
6.Do you require a minimum order amount or can I simply purchase one item at a time for my customers?
7.Can I place an order by phone?

C. Payment

1.How can I pay for my orders? What types of payments do you accept?
2.Is your website secured for online order as I am worried about leakage of my credit card information?
3.Can i pay by way of lump sum deposit instead of per order basis?
4.Will bank direct wire transfer expenses be charged to the buyer?
5.I made out a bank transfer for my orders but I no longer want to be a member, can I obtain refunds for any credits available in my account?
6.I'm confused about how I pay for my products once I order it. How does your shopping cart work?

D. Prices

1.Why are the prices of the products sold at Dropshipper Network.com considerably more competitive than your competitors?
2.Do you charge a fee for Dropshipping my orders?
3.Do I set the retail price on the products or there is already a pre-set retail price?
4.What is the guarantee on the product?
5.How do I calculate shipping to my customers?
6.Do I have to charged Sales Tax on the retail price?

E. Delivery

1,How will my customer know that the products I order are from my company not from Dropshipper Network?
2.What kind of delivery service is available?
3.Do you ship internationally?
4.Can I track my parcel by means of its number?
5.Are there countries to which you do not deliver?
6.Will I be responsible for returns on damaged or misdirected goods my customer may receive?
7.How do I know when my goods have been shipped and when my customer has received it?

A. Becoming A Member.

1. Do you charge a fee for becoming a member?
Yes, we charge only US$14.90 for lifetime membership with no hidden cost. Fee will be refunded to resellers who are active on the retailing of electronics business. See details

2. Do I have to be a business to purchase products from you?
No. You can even start selling on part time basis. It is however your responsibility to report your income with your local government.

3. What do I gain by becoming a member?
Our solution is fairly simple: Once you become our member, you only need to sell the products via online auction, e-commerce website or anyway you feel it is sellable. Most important of all, you save lots of money and time as we will ship the products direct to your customer, you do not need to keep a single products at your house or office. The only thing you need to do is sell and service your customer via email. This is the best and cheapest way to start your business.

4. How do i start selling after becoming a member?
You can sell our products via your online webstore, online auctions and any other method you deems workable

5. Can i become a member if I am not from US?
Sure, we accept members from all around the world. But, there will be exceptions to certain countries which we deems high risk.

6. Do you only supply merchandise, or do you also provide a website to each member when they sign up?
We are not only specialised in dropshipping services, we also have a special team who will be able to offer high quality e-commerce consulting at your request. Just submit your request via our contact form and we will be able to assist you.

7. What is the difference between wholesalers and dropshippers?
The main difference between wholesaler and dropshipper is that dropshipper provide the service of storing, packing, labeling and shipping the products for their customers to the end users. Wholesalers sell their products (in bulk) to retailers who in turn sell, pack, label and deliver to their customers themselves.


B. Products / Ordering

1. What products are available at Dropshipper Network?
We offer high quality consumer products such as mobile phone, digital camera, camcorders, MP3, MP4, Watches, Gaming Console and others.

2. Are all products brand new?
Yes, all our products are brand new.

3. Will you be offering other products in the future?
Yes, we will diversify into more new products in future as we have a team of research and development staff who are constantly look out for new products from very competitive suppliers.

4. Will I have access to my order history and customer data?
All orders are processed through our database. All members have access to their individual information. You will be required to create an account for your personal shopping cart by choosing an email address and password of your choice. Each time you would like to retrieve information concerning a previous purchase, you can login to your account to access this information. Additionally, you will have the ability to print shipment information and tracking numbers. This becomes especially convenient when it comes to questions from customers concerning previous shipments.

5. Can I check to see if a product is in stock before I advertise it for sale?
Yes, the product availabilty status was shown on each website. However, we do not guarantee on availability as sometimes there will be shortage due to high demand. We will do the best to ensure continuity of stocks through working closely with our suppliers.

6. Do you require a minimum order amount or can I simply purchase one item at a time for my customers?
The main reason we start Dropshipper Network is to help the small player who can not afford to buy in bulk. Therefore, we do not have a minimum order amount for each purchase.

7. Can I place an order by phone?
No. As we are implementing a very time and cost efficient and effective dropshipping system, we do not accept any phone order.


C. Payment

1. How can I pay for my orders? What types of payments do you accept?
For fast order processing, we prefer credit card order, mainly Visa, Master, Amex. In addition, we also cater for members who do not wish to use credit card, you can pay us via western union, wire transfer or international money order.

2. Is your website secured for online order as I am worried about leakage of my credit card information?
Our web server is protected by SSL encripted code which you can have a peace of mind when ordering from us.

3. Can i pay by way of lump sum deposit instead of per order basis?
Yes. You can opt to pay us a lump sum if you feel that this will be easier once your order becomes regular. We only accept payment via western union or wire transfer for lump sum payment.

4. Will bank direct wire transfer expenses be charged to the buyer?
Yes. All bank transfer expenses will be charged to the buyer. Please make out your bank transfer including the "Our Cost" caption to send the net amount without transaction costs charged to the addressee. 

5. Imade out a bank transfer for my orders but I no longer want to be a member, can I obtain refunds for any credits available in my account?
No. We do not allow refunds to be made. We recommend that you utilize all your credits maintained in your account to be mailed to your customers.

6. I'm confused about how I pay for my products once I order it. How does your shopping cart work?
The process is very simple. After you have logged into your Merchant Account, you can add items to your shopping cart and the total will be displayed along with a brief description of the items in your cart. Therefore, once all the products are ordered for a particular customer, you simply go to the checkout and fill in your Account information along with your customer's address and the mode of shipping for the products to be delivered. A confirmation number will be given to you once we have received your payment.


D. Prices

1. Why are the prices of the products sold at Dropshipper Network.com considerably more competitive than your competitors?
We are located in a Tax Free Zone with a very low cost of operation. In addition, we purchase bulk amounts of products from the manufacturers and/or main distributors. The products reach our customers without additional steps or overhead costs

2. Do you charge a fee for Dropshipping my orders?
No. We do not charge any fee for dropshipping the products to your customers worldwide. Our charges are solely the prices of the products and shipping costs (depending on which shipping mode chosen). Please refer to our shipping page for further details on our shipping charges.

3. Do I set the retail price on the products or there is already a pre-set retail price?
No. This is your business and the price you wish to charge for a particular item is entirely up to you.

4. What is the guarantee on the product?
Please refer to the respective website for guarantee policy as each website offer different type of guarantee period.

5. How do I calculate shipping to my customers?
Please refer to the respective website for shipping policy as each website offer different type of shipping terms.

6. Do I have to charged Sales Tax on the retail price?
This is up to you to decide as each country has different ruling on sales tax. You should consult your local authority to find out more about the sales tax ruling.


E. Delivery

1. How will my customer know that the products I order are from my company not from Dropshipper Network?
Our products are sent to the address you request in your Merchant Login Account. There is no invoice included in the package. You will receive your invoice via email after you place an order. The return address on your customers’ package will be based on the duty free zone where our warehouse is located.

Your customer will think that the products had been shipped by you and will never know Dropshipper Network.com was in any way involved. We must use our return address in case our packages are returned. You may have even received products from a dropshipping company in the past and never even realised it.

2. What kind of delivery service is available?
We have several options of delivery service, it could varied according to the type of products you ordered. Namely International Airmail, Registered International Airmail, EMS Express Airmail and Fedex (online tracking service is available for certain type of delivery services only). Please refer to our shipping page for further details.

3. Do you ship internationally?
Yes, we do. However, we reserve the rights not to approve the order if the receipient is located at high risk zone. You can contact our support team if you wish to know more about this.

4. Can I track my parcel by means of its number?
Yes, you can track it via our tracking section provided you choose the mode of delivery with tracking system.

5. Are there countries to which you do not deliver?
Yes, we do not deliver to certain countries due to security reason. Examples include Indonesia, Vietnam and etc

6. Will I be responsible for returns on damaged or misdirected goods my customer may receive?
As far as your customers are concerned, you are the person or company from which they made their purchase. They had enough confidence in you to make their purchase and expect you to resolve their concerns accordingly. Be sure to reply to their emails or correspondence in a timely manner (within 24 hours) and insure them their concerns are going to be addressed and resolved. Together as a team, we will be sure your customer either receives a refund for any merchandise purchased, or gets an adequate resolution to the issues they may have. Our goal is to be certain that all of our customers are 100% completely satisfied. Although in business we can't please 100% of our customers, 100% of the time, we will work diligently to resolve any matters concerning an unsatisfied customers. For detailed return policy, please refer to the respective website for return policy as each website offer different type of shipping terms. 

7. How do I know when my goods have been shipped and when my customer has received it?

Once we have shipped your orders (within 48 - 72 hours upon receipt of your confirmed orders), we will accordingly update your merchant login account or send you an email.

In any case, you can always email our customer support team at Contact Us if you need further assistance or have any additional questions.